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Kathy WebbKathy Webb: Kathy acquired JCIDM in 2017. The agency was small and didn’t focus on a niche market. It didn’t take long to change both of those things. Kathy previously spent 16 years working in Chiropractic and Physical Therapy Clinics, as well as her own private practice as an LMT. She knew that industry well but found herself seeking a new opportunity when she underwent major back surgery and could no longer practice. She drew upon her years working with doctors and her expertise in medical research and content development to help this agency specialize in digital services for the medical community. Her areas of expertise are medical research, content development, and business management. Kathy is married and has 2 daughters, a stepdaughter, 3 sons-in-law, and 5 grandchildren. Kathy loves the outdoors and can often be found on the beach, the waterways of Tampa Bay or in the North Georgia mountains when she’s not working.


Norm BracketNorman Brackett: Norm, our Vice-President, started his career in the Navy. After his service, he joined the software company CBT Systems. After several successful years with that firm, he was recruited away by smaller, private software firm and spent many years in the technical software business. He found himself pursued by the agency and made the move from software marketing to digital marketing. He has played a large role in building our agency and has been a critical part of the growth and success of JCIDM. We often say that “everything goes through Norm”. He manages the day to day SEO, and website development operations and works with our clients to ensure they experience a high level of success. His areas of expertise are extensive. Here are a few: project management, search engine optimization, project design, research, and personnel management. Norm is married and he and his wife have 2 children. He loves to spend his free time with family at their river retreat Kayaking and enjoying the quiet solitude of nature.


Shane CastegnaroShane Castegnaro: Shane is one of our web designers, SEOs, and front-end web developers. He has been part of our team since 2014. In his free time, when he’s not building websites he enjoys working on his car and attending car shows all over the state. He has modified his car to sit lower than a Game of Thrones fan's hopes during the season finale. Shane is constantly reading up on new technology and best practices to help give our clients the best, most effective product.


Shane CastegnaroDouglas Kleim:Doug is Just Click It's Information Technology specialist. Doug supports the marketing team with all IT operations and needs.


Lenin IsabelJeremy Ratliff: Jeremy is a passionate, experienced and creative web developer currently living in Oklahoma City, Oklahoma. He is both driven and self-motivated (when it comes to development), and constantly experimenting with new technologies and techniques.

He is experienced in both front and back-end development and is proficient in PHP, HTML/HTML5, CSS/CSS3, SASS, XML, JavaScript, jQuery and AJAX. Jeremy strives to develop websites that are aesthetically appealing as well as optimized to perform well on desktops, tablets and mobile phones.

During his free time he enjoys traveling and spending time with family.


Alanna GolowniaAlanna Golownia: Alanna, our Creative Director, has a passion for design and technology. She comes to us with a background in Ecommerce and database administration. An alumnus of the University of Illinois graduating with a B.A. she also attended Nova Southeastern University’s graduate program in management information systems. Her hobbies include traveling, street art photography, baseball, writing short stories, drawing comics, ren fairs, and enjoys all things art. Being from Chicago, naturally, Alanna is the office adviser on Chicago culture and hot dogs.


Christina BreniaChristina Brenia: Christina has a love for digital marketing. She runs our marketing funnel department and she and her team create and optimize texts, emails, ringless voice messaging, and pipelines that help our clients increase their revenue. After having worked in a large marketing agency, she returned to school and earned her M.B.A from St Leo University. She is a skilled videographer, video editor, photographer, and email marketer. When she is out of work she enjoys going to concerts and practicing yoga. She has an eclectic interest in Kombucha and fajitas.


Ruthie StepakoffRuthie Stepakoff: Ruthie came to us after a year living abroad teaching English in Israel. Having made a total career change in coming to us at JCIDM, she is stoked to be managing the content development department and working with our team of nearly 20 writers. Born and raised in Florida, she loves the beach, and in her free time she enjoys traveling, watching whatever weird show is new on Netflix, dancing, and yoga.

(727) 777-7266